39th FSS wins Air Force level award

  • Published
  • By Staff Sgt. Brittany E. N. Murphy
  • 39th Air Base Wing Public Affairs

Congratulations to the 39th Force Support Squadron lodging team here for winning the 2018 Air Force Innkeeper Award, Large Category for lodging operations.


With over 410 rooms across six facilities, the Hodja Inn’s 24/7 operations were recognized as providing the most outstanding, hotel-type lodging and customer service to Air Force travelers. This is the first time since 2008 that their operations have been recognized at the Air Force level.


A special congratulations to Nazan Ogru, Hodja Inn quality assurance trainer, for being nominated as the 2018 Air Force Innkeeper Travelers’ Award in the  large Category. Ogru was nominated for the prestigious award based on her high standards of professionalism, attitude, job knowledge and customer service.


“I am incredibly proud of our 39th FSS lodging team for their hard work and dedication providing outstanding service to our guests,” said U.S. Air Force Maj. Marjorie Molloy, 39th FSS commander. “Our facilities aren’t unique, but what sets them apart is the obvious care and attention to detail paid by the staff. From sparkling clean rooms, to the beautiful roses planted and nurtured around the grounds, you can tell the staff works really hard to make the guest’s experience great.”


The Air Force Innkeeper Award Program was created in 1981 and is separated into two categories; small, which is 285 rooms or less, and large, 286 rooms or more. The top four major command level lodging operations nominees, in each category are evaluated in-depth on their everyday operations.  They are assessed on their customer service, financial status, housekeeping, management and related support activities.