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  • Action Line #90702 -- Shuttle Schedule

    Complaint: This morning my daughter and I left the house to catch the 8:06 shuttle bus from the chapel. Imagine my surprise when we saw it arrive and leave the bus stop at 7:57; either 11 minutes late or 9 minutes early; we couldn't tell. What's the point of a shuttle bus schedule that isn't

  • Action Line #90605 -- Shoppette

    Complaint: Hi, thanks for providing a place to receive answers about our concerns. I just returned from the Shoppette where I had some trouble with the cashier. As I waited in line I observed a Turkish woman speak to the cashier in Turkish and purchased a pack of cigarettes without showing her ID.

  • Action Line #90612 -- Izmir Head Garments

    Complaint: According to SFOI 31-101, paragraph 3.4.1.1, dated March 2007, no head garment or religious-style outfit may be worn within the 425th Air Base Group installation. When speaking directly with the security forces superintendent he indicated that the rule is broad but is not up for

  • Action Line #90610 -- 24 hr Nannies

    Complaint: My concern is with some of those that have 24-hour gate passes for their nanny. These folks are taking advantage of the meaning of the 24-hour gate pass. It is turning out to be used for their social lives' instead of what it was intended. The reason for the pass has been strictly for

  • Action Line #90614 -- Porta Johns

    Complaint: I use the Porta Johns when running, but what I noticed is that there is no way to ensure clean hands. I believe there needs to be a hand-washing station near the Porta Johns or gel hand sanitizer mounted on the doors or inside the Porta John itself. Going to the bathroom and then wiping

  • Action Line #90703 -- Cash Back at Shoppette

    Complaint: I was wondering if anything can be done about the cash-back issue at the Shoppette. When you use the debit machine to pay, it gives an option to receive cash back, but the employees always tell you that you can't have extra cash back. If it is not an option, why does the machine prompt