The Balkans/Turkey Exchange has been named among the best in the world, receiving the Army & Air Force Exchange Service’s highest honor, the Director/CEO Cup.
The Balkans/Turkey Exchange—which encompasses retail stores, Military Clothing stores, a theater, restaurants and more in Kosovo, Bosnia, Bulgaria, Romania and Turkey—was recognized for its exceptional service to the military community during the Department of Defense retailer’s managers’ conference in Frisco, Texas.
“Balkans and Turkey Exchange associates are incredibly passionate about taking care of our shoppers,” said Balkans/Turkey Exchange General Manager Gino Rakas. “We’re honored to be recognized and look forward to continuing to provide the best service to the best customers in the world.”
One winner and one runner-up were awarded the Director/CEO Cup in each of four size categories, based on sales volume: Super, Large, Medium and Small. The Balkans/Turkey Exchange was the runner-up in the Small category.
The winners were chosen from among 94 eligible stores based on customer experience, leadership, business results, marketing efforts and community presence.