Make your military health benefit work for you: Where to go for help

  • Published
  • By TRICARE Area Office
  • Europe Public Affairs
SEMBACH AIR BASE, Germany --  All this month, we're providing information for those new to the European theater or who have recently had a change in their family--such as a move or a new baby--about keeping their military health benefit up to date. So far, we've discussed:

- Step 1: Verify Eligibility by ensuring your DEERS information is updated (see www.tricare.osd.mil/DEERS for details).
- Step 2: Check Your Coverage by contacting your local TRICARE Service Center (see www.europe.tricare.osd.mil and click "TRICARE Service Centers").
- Step 3: Know How to Get Care (Appointment Line: 676-6173/74 or www.tricareonline.com; On-Base Emergency: 911 HERE; Off-Base Emergency:112.

Step 4: Find Help When You Need It

For most questions about your military health care benefit, your first stop should be your local TRICARE Service Center. In addition to providing information about your TRICARE benefit, the staff can help with enrollment issues, eligibility (DEERS) questions and claims filing. You can reach your local TRICARE Service Center at 676-6628.

If you or a family member is in a host-nation hospital, your TRICARE Service Center can also connect you with a Patient Liaison, who can help bridge some of the language and cultural barriers you may encounter.

After-Hours Physician Line

To reach a physician after hours, call 676-6666.

Other Resources

- To find out about services offered by your local Military Treatment Facility, call 676-6173/74 or go to www.tricareonline.com. 
- For general information about TRICARE in Europe, visit the TRICARE Europe web site at www.europe.tricare.osd.mil.
- To get general information about TRICARE, including what is and is not covered, go to www.tricare.osd.mil.
- Use www.tricareonline.com to manage your TRICARE benefit, make appointments and track claims.